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The growth of contactless payments

It’s a very 2020 story. Your new homemade breadmaking skills are as uneven as the lump you lifted from your oven, so you pop down to the bakers for their tasty sourdough rolls. But as you make it to the front of the socially distanced queue and pull out your $10 note, the assistant points to the handwritten sign, ‘card only’.

In the age of social distancing, the use of tap-and-go and other digital transactions is growing fast. More outlets are preferring contactless payment, and some no longer accept cash.

It’s relatively simple to make the switch to payment by card or phone, and the bread could be yours faster than you can say ‘sourdough’.

Benefits of contactless payments

Keep it simple, shopping 

When you’re out and about, you no longer need to carry so much cash. Or a purse or a wallet. Or even visit an ATM. The history of money and exchange shows that humans tend towards quicker and easier payments.

It’s the future 

Although it seems like COVID-19 has sped up the demise of cash, it’s in fact just quickening an existing trend. The Reserve Bank of Australia found that only one in four payments in 2019 was in cash. Whereas 13 years ago, only one in four payments was made with a card.

More than just money

Reduced cash usage has become an issue of health, with concerns that close contact with customers and their physical money carries a risk of exposure to COVID-19. With a duty of care to their staff, as well as shoppers, many sellers are switching to card only, to reduce the risk of viral transmission

The downsides

As with most changes, there are concerns as well as benefits. There are ways, though, to manage these concerns when moving to a more digital way of living.

Hacker alert

Your personal data can become vulnerable to hackers. To help prevent this, digital wallets (mobile applications that mimic an actual physical wallet) may offer features such as tokenisation, meaning your card number is never open for hackers to find.

The benefit of tokenisation is that your sensitive data is replaced with unique identification symbols that retain all the essential information about the data without compromising its security.

Digital budgeting

Some cash users limit spending by taking out a certain amount of cash each week to help them budget. You can recreate this in a digital world by ringfencing some of your income from temptation, perhaps by setting up an automatic transfer to a separate savings account.

Bye cash!

Thanks to the upward trend of digital payments, the younger generation of Australians may never handle physical cash, requiring a shift in the way we educate kids about personal finance. If you have children, you may like to read our tips on how to teach your kids to spend wisely with activities for tracking a digital budget.

Source: AMP

Hardik Gupta

Senior Paraplanner

Education: Master of Business Administration (Finance & marketing) & Bachelor of technology (B.tech)

Hardik is a financial professional with an MBA in Finance and extensive expertise in financial planning. As a Senior Paraplanner, he brings a wealth of knowledge and a deep commitment to helping clients achieve their financial goals.

With significant experience in the financial industry, Hardik excels in creating detailed financial plans, performing comprehensive financial analyses, and supporting financial advisors with client portfolio management. His strong background in finance provides him with a robust understanding of market dynamics, investment strategies, and risk management, enabling him to deliver tailored solutions that align with each client’s unique needs.

In his free time, Hardik enjoys spending quality time with his family, biking, playing snooker, and exploring new culinary delights through cooking.

Mayank Manta

Team Leader

Master’s of Commerce & Bachelor of Commerce

Mayank has 8 years experience in the Financial Services industry, with extensive understanding and in-depth knowledge of Financial Planning.

Mayank enjoys systems and numbers, ensuring that every step that needs to be followed gets done and every step that is unnecessary be removed from the process. Being an open, honest and naturally empathetic person, Mayank goes out of his way to ensure that clients, family and friends are happy and content. In his free time, Mayank enjoys spending quality time with my family, creating lasting memories with the people who matter most to him.

Another activity he enjoys is travelling – exploring new places and experiencing different cultures is something that excites him.

Jack Wyer.

Financial Adviser

Bachelor of Business – Major, Financial Planning

Jack Wyer is a Financial Planning Graduate who has recently commenced his Professional Year with Verity Wealth Solutions. With a Bachelor’s Degree in Business, Majoring in Financial Planning, Jack has demonstrated high achievement, receiving merit awards in both 2021 and 2022. Jack’s passion for helping others and his desire to see others succeed financially have been the driving forces behind his chosen career pathway.

Driven by his passion for financial well-being and his innate ability to connect with others, Jack is dedicated on making an impact on the lives of others. Through his expertise, empathy, and commitment, he strives to empower people to achieve their financial goals.

Alongside his financial planning endeavours, Jack finds joy in spending quality time with friends and family and wants to slowly visit new countries along the way. Jack is also an avid Soccer player, actively playing for a local team. When it comes to supporting a team, Jack goes for Tottenham in the English Premier League.

Jack Wyer’s Adviser Profile